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NAD+ FAQs
Shipping and Returns
Is shipping included on my order?
Shipping is included on all NAD+ orders. Remember, our NAD+ treatment is available to United States residents only.
How long will it take to receive my order?
After placing your order, your medication is freshly compounded, which typically takes 3-5 business days to complete. Once your order is ready, we ship it overnight via FedEx or UPS in insulated packaging to maintain product integrity. You will receive tracking details as soon as your package ships.
Returns and Cancellations
You can cancel your order any time before your package ships. Once your order leaves our facility, it can no longer be returned or refunded due to the nature of the product.
Can I pause or cancel my subscription?
Yes! You can manage, pause, or cancel your subscription anytime through your account settings. If you need assistance, our support team is happy to help.
Medical Consultation
What if I need help with my NAD+ treatment?
Our team is here to assist you with any questions or concerns. You can reach us at support@lpimed.com, and a member of our team will respond promptly.
Can I get ongoing support?
Yes! As long as you're using our NAD+ program, you’ll have continued access to our support team for guidance and questions. Email us anytime at support@lpimed.com.
Injection Techniques
How do I use NAD+ after receiving it?
Using the provided syringe, draw up the recommended amount of NAD+ and inject according to the instructions you received during your consultation. You can also consult the brochure that is included with your package, which provides detailed injection instructions. Simply follow the guidelines to ensure the best results. If you have additional questions, feel free to contact our support team.
Where should I inject?
We recommend subcutaneous injection into the abdomen or intramuscular injection into the side of the shoulder muscle (lateral deltoid).
How much NAD+ should I take?
Your customized dosage will be set after your consultation with one of our medical experts. Remember, our NAD+ is formulated at 200mg/mL, which means 25 units on your syringe will be 50mg of NAD+, 50 units will be 100mg of NAD+, and so on.
General NAD+ Questions
Is NAD+ safe to use?
NAD+ is widely recognized for its safety and effectiveness when used as directed. Our product is 99.9% pure and formulated to meet the highest quality standards. If you have specific health concerns, we recommend consulting with your individual healthcare provider before starting any new supplement.
When will I start to feel results?
Results may vary depending on your health goals, lifestyle, and consistency of use. Many customers report feeling increased energy and improved focus within a few days. For best results, use NAD+ as part of a balanced wellness routine.
Do I need to refrigerate my NAD+ vial?
Yes! Your NAD+ is cold-shipped to you and should be refrigerated upon receipt and when not in use.
What comes with my NAD+ package?
You'll receive either 1000mg (5mL) or 2000mg (10mL) of injectable NAD+ formulated at 200mg/mL, alcohol wipes, and syringes for administration, along with a helpful injection technique brochure.
What happens if I run out of syringes?
You can purchase additional syringes at your local drugstore (CVS, Walgreens, Rite Aid).